6 hard skills or competencies (industry competencies) for Estate Planning Director
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Identifies the key legislation and regulations governing insurance contracts.
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Level 2 Behaviors
(Light Experience)
Records and maintains insurance policy and claims information in a database system.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to optimize insurance claims turnaround cycles.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations for improving methods and procedures to enhance insurance claims handling.
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Level 5 Behaviors
(Mastery)
Leads the deployment of strategic approaches to address complex insurance risk management programs.
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Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Discusses the importance of insurance regulations in protecting clients' financial security and assets.
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Level 2 Behaviors
(Light Experience)
Gathers and interprets policy contracts to understand insurance legal and regulatory standards.
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Level 3 Behaviors
(Moderate Experience)
Maintains financial and market regulation to validate insurance's accounting methods and procedures.
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Level 4 Behaviors
(Extensive Experience)
Sets guidelines to promote fairness and transparency in financial markets in providing insurance products.
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Level 5 Behaviors
(Mastery)
Develops compliance and risk management standards to manage overall insurance legal and regulatory environment.
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2 general skills or competencies (Job family competencies) for Estate Planning Director
Skill definition-Developing, implementing and assessing marketing plans, objectives and tactics to achieve competitive advantage.
Level 1 Behaviors
(General Familiarity)
Lists the importance and benefits of implementing an effective marketing strategy.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of digital marketing strategy.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments to marketing strategy to meet changing market and competitive conditions.
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Level 4 Behaviors
(Extensive Experience)
Manages the marketing strategy programs to drive sales growth.
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Level 5 Behaviors
(Mastery)
Forecasts market trends and develops strategies to meet customer demands.
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Skill definition-Building and cultivating long-term customer loyalty and engagement to establish brand connections, generate leads, and drive business growth.
Level 1 Behaviors
(General Familiarity)
Explains the importance of relationship marketing to generate sales.
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Level 2 Behaviors
(Light Experience)
Logs and reports complaints of customers in support of relationship marketing.
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Level 3 Behaviors
(Moderate Experience)
Initiates strategic marketing activities to build and strengthen customer relationships.
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Level 4 Behaviors
(Extensive Experience)
Monitors the performance of relationship marketing efforts to achieve objectives.
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Level 5 Behaviors
(Mastery)
Establishes influential relationships to boost customer engagement.
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11 soft skills or competencies (core competencies) for Estate Planning Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Describes key financial literacy concepts and principles.
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Level 2 Behaviors
(Light Experience)
Analyzes data and interprets key financial indicators to help decision-making processes.
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Level 3 Behaviors
(Moderate Experience)
Adheres to financial budgets and resource allocations to properly manage transactions.
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Level 4 Behaviors
(Extensive Experience)
Consults on the methods and techniques in managing credit and debt.
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Level 5 Behaviors
(Mastery)
Builds systems and tools critical for measuring financial accountability in our business.
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Summary of Estate Planning Director skills and competencies
There are 6 hard skills for Estate Planning Director, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Estate Planning Director, Marketing Strategy, Relationship Marketing.
11 soft skills for Estate Planning Director, Business Acumen, Financial Acumen, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Estate Planning Director, he or she needs to be skilled in Business Acumen, be skilled in Financial Acumen, and be skilled in Budgeting.